Excellence. Delivered.

Activation & Go-Live Support

When your healthcare organization is launching a new clinical application or software solution, there is no room for error. Patients, physicians, nurses, and clinical staff all require systems that work with maximum ease of use and minimal confusion.

That’s why our activation support specialists are so critical during go-live periods, providing a vital troubleshooting, training, and technical support role to everyone on your team. Whether helping a physician access patient information or assisting clinical staff in properly updating records, our KnowledgeStaff consultants are ready to assist through the duration of the go-live experience.

Our consultants are fully vetted and often certified in multiple EMR, EHR, and clinical applications, ensuring we provide the right expert for the right solution. Our software agnostic approach includes knowledge of Epic, Cerner, AllScripts, eClinicalWorks, athenaClinicals, GE Healthcare, and more.

Our teams utilize our “Activation Best Practices” that leverage years of successful engagements and lessons learned to ensure your software deployments are successful and your users are fully supported.

We can help with:

– Scalable Solutions For Your Needs
– 24/7 On Call Support
– Consultants With Practical Experience
– Pre- and Post-Activation Support

“Unlike other staffing agencies, KnowledgeStaff takes the time to truly understand the job requirements of our open positions and thoroughly evaluates each candidate prior to sending their resume.”

Chief Learning Officer, Financial Services Industry

“In addition to everything else, they are a trusted advisor and my window into the knowledge employee world.”

Senior Director of Learning Infrastructure, Transportation Industry

“I am working in my dream career position and with people I really enjoy.”

Instructional Designer, Online Learning Industry

“I could not be happier and I recommend KnowledgeStaff as often as possible.”

eLearning Developer, Healthcare Industry

“KnowledgeStaff knows the learning industry inside out and can assist with staffing challenges from entry level positions through senior management.”

Senior Vice President, Learning and Development, Financial Services Industry

“KnowledgeStaff is my first call when we have staffing needs, or even just seeking information about talent management trends. They are a valued partner in every sense of the word.”

Vice President, Training and Development, Financial Services Industry

“I have known KnowledgeStaff for many enjoyable and productive years. The services KnowledgeStaff provides are top-notch and continuously fruitful.”

Vice President, Learning Technology, Financial Services

Get In Touch

How can we help you with your training, activation support, and content development needs?






[email protected]


5 Penn Plaza, 19th Floor
New York, NY 10001

We are located on Eighth Avenue between 33rd and 34th Street. Pennsylvania Station is located across the street with easy access to the Long Island Rail Road, New Jersey Transit, PATH, and Amtrak.